Bangkok’s Ditzy Suvarnabhumi Airport
Posted on December 21st, 2008 in Our New Office | No Comments »
Sunday, November 16th, 2008. In my mind, a ditz is defined as “a good-looking person that’s sort of dumb.” Bangkok’s Suvarnabhumi Airport is exactly that – a beautiful place with a dumb layout. Here’s what’s nice about it:
Bangkok’s Suvarnabhumi Airport looks nice, but the layout is dumb.
- When you land, or when you pull-up to the airport in a taxi, it’s beautiful. It looks sort of a like a wing. Lots of glass, a very natural shape to the roof, etc.
- When you walk-in, there are these cool airfoil-shaped utility boxes every 20 meters or so that house speakers (for public announcements), air conditioners, and other stuff. They’re neat.
- The whole decor inside the airport is a cross between art-deco and post-modern. The roof is plain and sort of industrial looking, but all the structural elements (everything from handrails to lighting) are made from carefully shaped stainless steel (hence the art deco look). It’s very becoming.
- There are a number of quality statues and artworks inside the airport, each uniquely Thai.
Here’s the stupid part:
- The gates for outbound flights are completely isolated from the rest of the airport. So, after you check-in and make your way through security, you have nothing to do. No shops, no coffee, no snacks, etc. As an American, I’m accustomed to racing through security so that I have lots of time to relax before the flight. I buy some coffee, maybe a snack, look at souvenirs, buy a magazine perhaps, etc. Not possible here at Bangkok’s Suvarnabhumi. Once you clear security, you sit by your gate and wait. There’s nowhere to buy anything and nothing to do.
Of course, that’s not to say that there aren’t any shops in the airport – there are. The shopping area here is as nice as a large shopping mall. It’s just that all of these shops are between check-in and security. Evidently, the expectation is that you’ll check-in for your flight, casually loiter in the shopping area and buy some food, maybe get some duty-free alcohol, etc., before you wander over to security.
Here’s my question – why would I do any of these things before I’ve cleared security? What if there’s a problem? If I take my time shopping or eating a meal, and security is backed up, I miss my flight. What rational person would risk missing their flight? Clearing security with time to spare is why we go to the airport early, isn’t it?
I realize that keeping people from buying anything after they’ve cleared security is probably a safer arrangement than the alternative. Perhaps this is the future of all air travel, but I’d like to point out that most airports in the US manage to overcome this issue without forcing passengers to wait in boredom before their flight leaves.
I wonder how much this arrangement costs the airport in lost tax revenue? It certainly cost them a few cents today – I was planning on getting a coffee once I got through security.












